Plans and Subscriptions
- Redeeming Business Codes
- What's the difference between free and premium subscriptions?
- How do I gift someone a subscription to Drops?
- I can't purchase a subscription!
- Can I share or setup my account for my family to use?
- I've lost my progress, how do I restore it?
Troubleshooting
- If your app stops responding or crashing
- How do I change my login to a different login provider like Google, Apple or Email?
- How do I see my progress in Drops (Streaks and Progress)?
- I have a premium subscription but I still only have 5 minutes?
- My progress isn't being saved or updated
- How can I restart or reset a topic?
Sounds and Words
FAQs
- How to delete your Drops account
- How do I use or switch on Furigana?
- What's the difference between seen and mastered words?
- How do I hide or unhide words?
- How do I use or unlock Dojo?
- How do I access the listening test/exercise?