Drops subscriptions can be purchased externally from
- Google Play Store (in-app purchase, more info here)
- Apple App Store (in-app purchase, more info here)
or online on
- https://payment.languagedrops.com/purchase (handled by Paddle).
In-app purchases are purchased from and billed by the respective app store, not by us.
To request a refund for an in-app purchase, please contact Apple or Google directly. You can find more detailed information about the respective app store's refund policies here:
Get a refund on Google Play
Request a refund for an App Store or iTunes Store purchase
Please note, Apple manages all their subscriptions and purchases directly. This means that we are not able to refund, cancel, or manage accounts created through Apple.
The order process for online purchases is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
In case you need assistance with an online purchase, please reply to the email about your order you received from Paddle.com and their support team will be in touch shortly!
You can find more detailed information about our Premium subscription fees, cancellation and refund policy, here: https://languagedrops.com/privacypolicy.html